If you didn't create the HP Recovery Media, you will need to order an HP Recovery Disc set to return the computer to a factory like state.Īlternatively, if you can still read the 25-digit Windows product key on the Microsoft COA affixed to the bottom of your computer, you can attempt to perform a clean install of Windows 7 on your computer. Please see " How to Install Windows 7 Without the Disc" to download Windows 7 SP1, create the Windows installation media, and install Windows. Business PCs, Workstations and Point of Sale SystemsĪs Cheryl previously stated, " You most likely did not get Recovery Discs in the box, but you have/had software on the hdd to create a set." Basically, when you first setup your computer, you should have created your personal set of HP Recovery Discs or an HP Recovery USB Flash drive.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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